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NEW EDITION, REVISED AND UPDATED Since employees who walk out the door cost their companies up to 200 percent of their annual salaries to replace, retention is one of the most important issues facing businesses today. And with so many surveys reporting that employees are unhappy and not working up to their full potential, engagement is a second serious and costly issue. The latest edition of this Wall Street Journal bestseller offers twenty-six simple strategies-from A to Z-that managers can use to address their employees' real concerns and keep them engaged. The fifth edition has been revised and updated throughout and includes many more international examples, reflecting the fact that Love 'Em or Lose 'Em is available in twenty-two languages, from Albanian and Arabic to Thai and Turkish. Its message is truly one that spans continents and cultures.
NEW EDITION, REVISED AND UPDATED Since employees who walk out the door cost their companies up to 200 percent of their annual salaries to replace, retention is one of the most important issues facing businesses today. And with so many surveys reporting that employees are unhappy and not working up to their full potential, engagement is a second serious and costly issue. The latest edition of this Wall Street Journal bestseller offers twenty-six simple strategies-from A to Z-that managers can use to address their employees' real concerns and keep them engaged. The fifth edition has been revised and updated throughout and includes many more international examples, reflecting the fact that Love 'Em or Lose 'Em is available in twenty-two languages, from Albanian and Arabic to Thai and Turkish. Its message is truly one that spans continents and cultures.
Due to publisher restrictions the library cannot purchase additional copies of this title, and we apologize if there is a long waiting list. Be sure to check for other copies, because there may be other editions available.
Due to publisher restrictions the library cannot purchase additional copies of this title, and we apologize if there is a long waiting list. Be sure to check for other copies, because there may be other editions available.
Reviews-
With a voice that's perfect for a business lesson, David Drummond reads a condensed guide to keeping your best employees. The coming talent shortage demands that companies work overtime to keep their best people engaged and committed. The authors' 26 principles and hands-on action steps cover familiar strategies but sound fresh and urgent: Create meaningful and challenging work, provide chances for learning and growth, communicate respect, and initiate honest discussions about work design, satisfaction, and career plans. Theirs is an empowering invitation that everyone take initiative, even in bureaucratic and dysfunctional companies. They offer vital antidotes to typical corporate practice and a timely reminder that it's less expensive to love star performers than to replace them. T.W. Winner of AudioFile Earphones Award (c) AudioFile 2006, Portland, Maine
November 1, 1999 One of the most telling exercises in this manual on employee retention deals with the monetary penalties of losing a valued employee--in this case, an experienced computer engineer. The authors calculate that one loss such as this could cost the corporation close to one billion dollars. In a less extreme but no less urgent manner, this very practical handbook outlines 26 ways to keep the workforce content, growing--and not departing. It is less high-level philosophical mouthings about coaching, hiring, and empowerment, and more daily "to dos." One chapter, for instance, is about the importance of information and how communication, in good times and bad, can impact employee attitudes. Each chapter includes not only the requisite how-tos but also disguised case studies about fed-up workers. Ignore the occasional trite-isms and cliches; this book is based on real-life events and on solid focus-group and secondary research. ((Reviewed November 1, 1999))(Reprinted with permission of Booklist, copyright 1999, American Library Association.)
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With a voice that's perfect for a business lesson, David Drummond reads a condensed guide to keeping your best employees. The coming talent shortage demands that companies work overtime to keep their best people engaged and committed. The authors' 26 principles and hands-on action steps cover familiar strategies but sound fresh and urgent: Create meaningful and challenging work, provide chances for learning and growth, communicate respect, and initiate honest discussions about work design, satisfaction, and career plans. Theirs is an empowering invitation that everyone take initiative, even in bureaucratic and dysfunctional companies. They offer vital antidotes to typical corporate practice and a timely reminder that it's less expensive to love star performers than to replace them. T.W. Winner of AudioFile Earphones Award (c) AudioFile 2006, Portland, Maine
